Returns & Exchanges

At Kahuku UK, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for most items. If your order isn't quite right, simply follow our easy step-by-step process below to initiate a return or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your Kahuku UK account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all tags are attached and the items are in their original, unused condition.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or local Post Office.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.